Audit a product flow for friction

Prompt

Act as a product designer reviewing a workflow before launch.

For the flow below, identify:
1. The user's goal and likely anxiety at each step.
2. Friction caused by unclear labels, missing state, or too many choices.
3. Places where automation should assist without taking control.
4. Required empty, loading, success, error, and recovery states.
5. Copy that should be shorter, clearer, or more specific.
6. Accessibility and keyboard considerations.
7. The smallest change that would make the flow feel more trustworthy.

Prioritize changes by user risk, implementation cost, and launch impact.